Privacy Policy

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Welcome to Inertia Solutions and the SysCAP system. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with www.inertiasolutions.io (the “Website”) and any related services.

By using our Website or services, you consent to the collection and use of your personal data as described in this Privacy Policy.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name, job title.
• Account & Billing Details: If you purchase services, we may collect billing addresses and payment details.
• Communications: When you contact us via email, chat, or forms, we store your messages and responses.

• Device & Usage Information: IP address, browser type, operating system, and session details.
• Cookies & Tracking Technologies: We use cookies and analytics tools to improve user experience.

• From third party tools, we may receive call logs, duration, and related metadata to support service functionality.

We use your information for the following purposes:

• To provide and improve our training, consulting, and sales services.
• To manage communication and support.
• To personalize user experience and analyze website performance.
• To comply with legal obligations and enforce our policies.

We do not sell your personal information. However, we may share it in the following circumstances:

• With Service Providers: Trusted vendors for hosting, payment processing, CRM, and analytics..
• Legal Compliance: If required by law, subpoena, or governmental request.
•  Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties 

• We retain personal data only as long as necessary for business and compliance purposes.
• We use industry-standard encryption and access controls to protect data.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt-out of marketing communications at any time.
• Restrict or object to processing under GDPR and CCPA.

We use cookies to enhance website functionality and track engagement. You can manage or disable cookies in your browser settings.

Our website may link to external services (e.g., Zoom, LinkedIn). We are not responsible for third-party privacy practices.

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

We may update this policy periodically. We encourage you to review it regularly.

If you have questions about this policy, contact us at:

info@inertiasolutions.io

 or 

Inertia Solutions, LLC

208 Orchard Way

Richland, WA 99352

USA